Shipping policy
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SHIPPING & DELIVERY POLICY
Last updated January 19, 2025
This Shipping & Delivery Policy is part of our Shipping Policy ("Terms") and should be therefore read alongside our main Terms: https://luxlinus.com/policies/privacy-policy.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Shipping Fees
We offer shipping at the following rates:
|
|
EuropeEurope 18days18 days |
InternationalInternational 30days |
|
1kg1KG
|
2020 | 3535 |
|
2KG
|
2525 | 3535 |
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free shipping is not valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
ARE THERE OTHER SHIPPING RESTRICTIONS?
We do not ship on behalf of another person inform of presents. All shipping is directly to the customer.
We guarantee a change in shipping times, as our brand is slow fashion, the slow production of the garment is ensured to ascertain that the production, product and shipping is sustainable to the environment. Therefore shipping times are prone to change depending on production time.
No presents to be sent to a different address
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://luxlinus.com/policies/refund-policy
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Email: Luxlinus808@gmail.com
Address: Neue Hard 12, 8005 Zurich